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Google, YouTube, Snapchat Users Report Mass Outages

Posted on April 14, 2020

MOUNTAIN VIEW, CA — Mass outages were reported Sunday for major web services including Google, YouTube, Pokemon Go, Uber and Snapchat, as well as with Nest thermostats. Most of the Google-related outages were located in the Northeast, concentrated in and around New York City, Philadelphia and Washington, D.C., according to Down Detector.

The problem appears to stem from Google’s Cloud service, according to the online search engine. The service is used by apps other than Google-owned web services, according to The Verge.

In its latest status update Sunday afternoon, Google said it is experiencing high levels of network congestion in the eastern half of America, affecting multiple services that use Google Cloud, GSuite and YouTube.

“Users may see slow performance or intermittent errors,” Google said. “We believe we have identified the root cause of the congestion and expect to a return to normal service shortly.”

In a previous update on its Google Cloud dashboard, Google said it was investigating an issue with its Compute Engine around 3:25 p.m. Eastern Time. About a half-hour later, the comany said the issue was related to a “larger network issue.”

“We are experiencing a multi-region issue with Google Compute Engine,” the site said.

Snapchat users were experiencing problems logging in, The Verge reported. Apps use Google Cloud on the back end for such processes.

This is a developing story hit refresh for updates.

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